What We Collect and Why We Use It
When you create an account, we collect your name, email address, phone number and the payment method you choose — bKash, Nagad or Rocket. Each time you make a deposit or withdrawal, we log the transaction reference, wallet number and timestamp to verify the payment and
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keep your account history accurate. We also collect device identifiers, browser type and IP address to detect unusual login attempts and keep your session secure. If you contact our support team by live chat or email, we store that conversation so we can follow up without
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asking you to repeat yourself. We do not sell your personal data to third parties. Data shared with payment processors — such as bKash, Nagad or Rocket — is limited strictly to what those processors need to complete your transaction. We retain account and transaction records
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for as long as required by applicable rules in the eligible regions where we operate, and you may request a copy or correction of your data at any time through the account settings or by contacting support directly. All data transfers use SSL encryption.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.